Returns & Exchanges
Our Guarantee
We are so confident that you will love Sonoma Apothecary, that if for any reason you are not completely satisfied, return your purchased products, full or partially empty, within 30 days of purchase and we will refund 100% of your money.
Yep, you have 30 days from your original purchase date to make a claim regarding your order. If you make a claim after 30 days from your original purchase date, unfortunately we cannot proceed with offering you a return or exchange.
Reasons for Returns & Exchanges include:
- Didn't like
- Received the wrong product
- Product arrived damaged
- Shipped to the wrong address
- Buyers remorse
So...We ship to you FREE of charge on orders over $50 and we offer 100% reimbursement for all returned product!
However...
You will be responsible for covering the RETURN SHIPPING COST.
Start the Return & Exchange Process
If you should need to return any product, please contact us below in order to register your return for refund upon receipt of your return shipment. Include a brief description of the item you are returning along with one of the "reasons" noted above. If you're exchanging product, please also indicate what products you're returning and what you'd like to replace them with.